@extends('layouts.app')

@section('content')
    <div class="container-xxl flex-grow-1 container-p-y">
        <div class="card">
            <div class="card-header">
                <div class="row align-items-center">
                    <div class="col-md-6">
                        <h5 class="card-title mb-0">Tickets</h5>
                    </div>
                    <div class="col-md-6 text-end">
                        @can('create tickets')
                            <a href="{{ route('tickets.create') }}" class="btn btn-primary">
                                <i class="fas fa-plus"></i> New Ticket
                            </a>
                        @endcan
                    </div>
                </div>
                <hr />
            </div>

            <div class="card-body">
                @php
                    // ✅ Controller se $isAdmin pass karna recommended, fallback:
                    $isAdmin = $isAdmin ?? auth()->user()->hasAnyRole(['admin','super admin','super-admin','super_admin']);
                @endphp

                <!-- Filters -->
                 @php $user = auth()->user(); @endphp
                 @if($user && $user->hasAnyRole(['super admin','awqaf admin']))
                <div class="row mb-4">
                    <div class="col-md-2">
                        <label class="form-label">Status</label>
                        <select class="form-select" id="filter-status">
                            <option value="">All Status</option>
                            @foreach($statuses as $key => $label)
                                <option value="{{ $key }}">{{ $label }}</option>
                            @endforeach
                        </select>
                    </div>
                    <div class="col-md-2">
                        <label class="form-label">Urgency</label>
                        <select class="form-select" id="filter-urgency">
                            <option value="">All Urgency</option>
                            @foreach($urgencies as $key => $label)
                                <option value="{{ $key }}">{{ $label }}</option>
                            @endforeach
                        </select>
                    </div>
                    <div class="col-md-2">
                        <label class="form-label">Mosque</label>
                        <select class="form-select" id="filter-mosque">
                            <option value="">All Mosques</option>
                            @foreach($mosques as $mosque)
                                <option value="{{ $mosque->id }}">{{ $mosque->name }}</option>
                            @endforeach
                        </select>
                    </div>
                    <div class="col-md-2">
                        <label class="form-label">Category</label>
                        <select class="form-select" id="filter-category">
                            <option value="">All Categories</option>
                            @foreach($categories as $key => $label)
                                <option value="{{ $key }}">{{ $label }}</option>
                            @endforeach
                        </select>
                    </div>
                    <div class="col-md-2">
                        <label class="form-label">SLA Status</label>
                        <select class="form-select" id="filter-sla">
                            <option value="">All SLA</option>
                            @foreach($slaStatuses as $key => $label)
                                <option value="{{ $key }}">{{ $label }}</option>
                            @endforeach
                        </select>
                    </div>

                    {{-- ✅ Admin only extra filters --}}
                    @if($isAdmin)
                        <div class="col-md-2">
                            <label class="form-label">Raised By</label>
                            <select class="form-select" id="filter-raised-by">
                                <option value="">All</option>
                                @foreach(($raisers ?? $users) as $u)
                                    <option value="{{ $u->id }}">{{ $u->name }}</option>
                                @endforeach
                            </select>
                        </div>
                    @endif
                </div>
                 @endif
                @if(session('success'))
                    <div class="alert alert-success alert-dismissible fade show" role="alert">
                        {{ session('success') }}
                        <button type="button" class="btn-close" data-bs-dismiss="alert" aria-label="Close"></button>
                    </div>
                @endif

                @if($tickets->count() > 0)
                    <table id="tickets-table" class="table table-bordered align-middle text-center">
                        <thead>
                            <tr>
                                <th>#</th>
                                <th>Mosque</th>
                                <th>Message</th>
                                <th>Urgency</th>
                                <th>Category</th>
                                <th>Status</th>
                                <th>SLA Due</th>
                                <th>Assigned To</th>
                                <th>Created</th>
                                <th>Actions</th>
                            </tr>
                        </thead>
                        <tbody>
                            @foreach($tickets as $ticket)
                                @php
                                    $isOverdue = $ticket->sla_due && $ticket->sla_due->isPast() && !in_array($ticket->status, ['RESOLVED', 'CLOSED']);
                                @endphp
                                <tr class="{{ $isOverdue ? 'table-danger' : '' }}"
                                    data-raised-by="{{ $ticket->raised_by }}"
                                    data-assigned-to="{{ $ticket->assigned_to }}">
                                    <td>{{ $loop->iteration }}</td>
                                    <td>
                                        <a href="{{ route('mosques.show', $ticket->mosque_id) }}" class="text-primary">
                                            {{ $ticket->mosque->name }}
                                        </a>
                                    </td>
                                    <td class="text-start">
                                        <small>{{ Str::limit($ticket->message, 50) }}</small>

                                        {{-- ✅ (optional) show raiser for admin --}}
                                        @if($isAdmin && $ticket->raiser)
                                            <br>
                                            <small class="text-muted">By: {{ $ticket->raiser->name }}</small>
                                        @endif
                                    </td>
                                    <td>
                                        @php
                                            $urgencyColors = [
                                                'LOW' => 'success',
                                                'NORMAL' => 'info',
                                                'HIGH' => 'warning',
                                                'URGENT' => 'danger'
                                            ];
                                        @endphp
                                        <span class="badge bg-{{ $urgencyColors[$ticket->urgency] ?? 'secondary' }}">
                                            {{ $urgencies[$ticket->urgency] ?? $ticket->urgency }}
                                        </span>
                                    </td>
                                    <td>
                                        @if($ticket->category)
                                            <span class="badge bg-secondary">{{ $ticket->category }}</span>
                                        @else
                                            <span class="text-muted">N/A</span>
                                        @endif
                                    </td>
                                    <td>
                                        @php
                                            $statusColors = [
                                                'OPEN' => 'danger',
                                                'ASSIGNED' => 'warning',
                                                'IN_PROGRESS' => 'primary',
                                                'RESOLVED' => 'info',
                                                'CLOSED' => 'success'
                                            ];
                                        @endphp

                                        {{-- ✅ make badge clickable only for admin --}}
                                        @if($isAdmin)
                                            <span class="badge bg-{{ $statusColors[$ticket->status] ?? 'secondary' }} status-badge"
                                                  style="cursor:pointer"
                                                  data-id="{{ $ticket->id }}"
                                                  data-status="{{ $ticket->status }}"
                                                  title="Click to update status">
                                                {{ $statuses[$ticket->status] ?? $ticket->status }}
                                            </span>
                                        @else
                                            <span class="badge bg-{{ $statusColors[$ticket->status] ?? 'secondary' }}">
                                                {{ $statuses[$ticket->status] ?? $ticket->status }}
                                            </span>
                                        @endif
                                    </td>
                                    <td>
                                        @if($ticket->sla_due)
                                            <span class="{{ $isOverdue ? 'text-danger fw-bold' : '' }}">
                                                {{ $ticket->sla_due->format('d M Y, h:i A') }}
                                            </span>
                                            @if($isOverdue)
                                                <br><small class="text-danger">Overdue</small>
                                            @endif
                                        @else
                                            <span class="text-muted">Not set</span>
                                        @endif
                                    </td>
                                    <td>
                                        @if($ticket->assignee)
                                            {{ $ticket->assignee->name }}
                                        @else
                                            <span class="text-muted">Unassigned</span>
                                        @endif
                                    </td>
                                    <td>{{ $ticket->created_at->format('d M Y') }}</td>
                                    <td>
                                        <div class="btn-group" role="group">
                                            @can('view tickets')
                                                <a href="{{ route('tickets.show', $ticket->id) }}" class="btn btn-sm btn-info" title="View">
                                                    <i class="fas fa-eye"></i>
                                                </a>
                                            @endcan
                                            
                                            @can('update tickets')
                                                <a href="{{ route('tickets.edit', $ticket->id) }}" class="btn btn-sm btn-warning" title="Edit">
                                                    <i class="fas fa-edit"></i>
                                                </a>
                                            @endcan
                                            
                                            @can('delete tickets')
                                                <form action="{{ route('tickets.destroy', $ticket->id) }}" method="POST" 
                                                      style="display: inline;" 
                                                      onsubmit="return confirm('Are you sure you want to delete this ticket?');">
                                                    @csrf
                                                    @method('DELETE')
                                                    <button type="submit" class="btn btn-sm btn-danger" title="Delete">
                                                        <i class="fas fa-trash"></i>
                                                    </button>
                                                </form>
                                            @endcan
                                        </div>
                                    </td>
                                </tr>
                            @endforeach
                        </tbody>
                    </table>
                @else
                    <div class="alert alert-info">
                        No tickets found. 
                        @can('create tickets')
                            <a href="{{ route('tickets.create') }}" class="alert-link">Create your first ticket</a>
                        @endcan
                    </div>
                @endif
            </div>
        </div>
    </div>
@endsection

@push('script')
<script>
$(document).ready(function () {
    @if($tickets->count() > 0)
        var table = $('#tickets-table').DataTable({
            responsive: false,
            scrollX: true,
            pageLength: 10,
            lengthMenu: [5, 10, 25, 50, 100],
            order: [[0, 'asc']],
            columnDefs: [
                { orderable: false, targets: -1 } // disable sorting for last column
            ]
        });

        // Apply filters
        $('#filter-status').on('change', function() {
            table.column(5).search(this.value).draw();
        });

        $('#filter-urgency').on('change', function() {
            table.column(3).search(this.value).draw();
        });

        $('#filter-mosque').on('change', function() {
            table.column(1).search(this.value).draw();
        });

        $('#filter-category').on('change', function() {
            table.column(4).search(this.value).draw();
        });

        // ✅ Admin-only: filter by Raised By using row attribute (no column added)
        @if($isAdmin)
            $('#filter-raised-by').on('change', function() {
                var val = this.value;

                $.fn.dataTable.ext.search = $.fn.dataTable.ext.search.filter(function(fn){
                    return !fn.__raisedByFilter;
                });

                if (val) {
                    var fn = function(settings, data, dataIndex) {
                        var row = table.row(dataIndex).node();
                        return $(row).data('raised-by') == val;
                    };
                    fn.__raisedByFilter = true;
                    $.fn.dataTable.ext.search.push(fn);
                }

                table.draw();
            });
        @endif

        // SLA filter logic (fix: push/pop repeated issue)
        var slaFilterFn = null;
        $('#filter-sla').on('change', function() {
            var value = this.value;

            // remove previous sla filter if exists
            $.fn.dataTable.ext.search = $.fn.dataTable.ext.search.filter(function(fn){
                return fn !== slaFilterFn;
            });
            slaFilterFn = null;

            if (value === 'overdue') {
                slaFilterFn = function(settings, data, dataIndex) {
                    var slaDueHtml = data[6];   // SLA Due column HTML
                    var statusHtml = data[5];   // Status column HTML
                    var isOverdue = (slaDueHtml || '').toString().includes('Overdue');
                    var isClosed = (statusHtml || '').toString().includes('CLOSED') || (statusHtml || '').toString().includes('Closed');
                    var isResolved = (statusHtml || '').toString().includes('RESOLVED') || (statusHtml || '').toString().includes('Resolved');
                    return isOverdue && !isClosed && !isResolved;
                };
                $.fn.dataTable.ext.search.push(slaFilterFn);
            }

            table.draw();
        });
    @endif

    // Quick status update (Admin only: badge exists only for admin)
    $('.status-badge').on('click', function() {
        var ticketId = $(this).data('id');
        var currentStatus = $(this).data('status');
        
        Swal.fire({
            title: 'Update Ticket Status',
            text: 'Select new status for this ticket',
            input: 'select',
            inputOptions: {
                'OPEN': 'Open',
                'ASSIGNED': 'Assigned',
                'IN_PROGRESS': 'In Progress',
                'RESOLVED': 'Resolved',
                'CLOSED': 'Closed'
            },
            inputValue: currentStatus,
            showCancelButton: true,
            confirmButtonText: 'Update',
            showLoaderOnConfirm: true,
            preConfirm: (status) => {
                return fetch(`/tickets/${ticketId}/update-status`, {
                    method: 'POST',
                    headers: {
                        'Content-Type': 'application/json',
                        'X-CSRF-TOKEN': '{{ csrf_token() }}'
                    },
                    body: JSON.stringify({ status: status })
                })
                .then(response => {
                    if (!response.ok) {
                        throw new Error(response.statusText);
                    }
                    return response.json();
                })
                .catch(error => {
                    Swal.showValidationMessage(`Request failed: ${error}`);
                });
            }
        }).then((result) => {
            if (result.isConfirmed) {
                Swal.fire(
                    'Updated!',
                    'Ticket status has been updated.',
                    'success'
                ).then(() => {
                    location.reload();
                });
            }
        });
    });
});
</script>
@endpush